Politique d’expédition

Axis Automotive ships orders worldwide. As most of our steering wheels are custom-made to each customer’s specifications, orders require a production period before they are ready for dispatch.

Processing & Production Time
Custom steering wheels are typically produced within 7–14 business days. Production times are estimates and may vary depending on the selected configuration, parts availability, and order volume.

Shipping & Tracking
Once your order has been completed and dispatched, you will receive tracking information when available. Delivery times vary depending on the destination and shipping carrier.

International Orders
International shipments may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Delivery Delays
Axis Automotive is not responsible for delays caused by shipping carriers, customs processing, incorrect delivery information provided by the customer, or circumstances outside our reasonable control.

Damaged or Lost Shipments
If your order arrives damaged, please contact us as soon as possible with your order number, photos of the packaging, and photos of the product. If tracking indicates an issue or your shipment appears to be lost, please contact us so we can investigate the shipment with the carrier.

Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information. Additional shipping costs resulting from an incorrect or incomplete address may be charged to the customer.

If you have any questions regarding your shipment, please contact Axis Automotive through the contact information provided on our website.